Frequently Asked Questions
Do you have questions? We are here to provide you with clear answers and peace of mind.
That's why we're answering the most common questions so you know what to expect and how we'll support you every step of the way.
About our services
These are some common questions about our company.
At Solutions, we accompany you from start to finish: from the initial damage assessment to the complete management of your insurance claim. Our goal is for you not to face this process alone and to obtain the best possible compensation.
We do not charge in advance. Only if the claim is approved and compensation is obtained from the insurer. There are no risks or hidden costs.
No, not directly. We work with a network of reliable and specialized partner companies. We coordinate everything and accompany you at every step to ensure you receive the best service.
About the claims process
It varies by case, but generally takes between 1 and 6 months. The most important thing: we will keep you informed every step of the way and work to ensure your claim progresses successfully.
We have legal allies who can help you appeal or evaluate new strategies. We always strive for the best possible outcome for you.
Yes. We can review your policy at no cost to determine if there is coverage and help you make the best decision.
About the allied companies
Expert companies. We connect you with them and ensure that the entire process is well coordinated and documented for the claim.
It is not necessary. We take care of managing and coordinating everything for you, so you have peace of mind and support at all times.
Trust, attention, and communication
Because we have done it before and we know what we are doing. Our experience, transparency, and close support are our best letter of introduction.
Yes. You will always have an advisor who will guide you, answer your questions, and keep you updated via WhatsApp, call, or email. You will not be alone.
Didn’t you find your question here?
Write to us directly and we will be happy to help you. Every situation is unique and deserves personalized attention.
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